Monica Faucheux LLC
**SPECIAL** Acacia Wood Cutting Board - Custom Engraved
**SPECIAL** Acacia Wood Cutting Board - Custom Engraved
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Please make sure to attach a clear photo from above of the recipe you would like engraved. Include any notes (if applicable) about specifications like leaving out scratched out words, otherwise recipe will be engraved at creator's discretion. Recipe will be engraved on an acacia wood cutting board similar to the one pictured. Dimensions are roughly 12" x 16".
**Board has a skinnier handle that the engraved example photos - see blank board photo. Boards vary in wood grain - each is unique!
Bulk order options available: please feel free to reach out with questions or inquiries - Monica.sexton257@gmail.com
Shipping Information
Please choose your preferred shipping method at checkout. We aim to get items out the door as fast as possible. Please allow up to 6 business days for your item(s) to ship or 10 days for custom orders. If you need something sooner, please reach out for our turnaround time before ordering or to rush an item. We do not control how quickly things move once they are dropped off with the shipping company. Thank you for understanding!
Return & Exchange Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at monica.sexton257@gmail.com. Please note that returns will need to be sent to the following address: Ellie Joe Design Co 3312 Candlewood Dr, Janesville, WI 53546
Return shipping cost is to be paid for by the customer. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at monica.sexton257@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Items that cannot be returned include custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at monica.sexton257@gmail.com.